Description of the job
Job Description
Room Attendant
You are at the heart of the hotel! As a Room Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.
Responsibilities
- Consistently offer professional, friendly and engaging service
- Clean all assigned guestrooms including: dusting, making beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies
- Sign in and out master keys daily
- Maintain proper usage of cleaning supplies and equipment
- Update and record all cleaned rooms
- Return and properly tag all lost and found articles in the Housekeeping Office
- Follow departmental policies and procedures and service standards
- Report necessary maintenance items
- Follow all safety and sanitation policies
- Other duties as assigned
What you will be doing:
- Clean all assigned guestrooms to standard
- Take initiative to add a personalized experience for the guest
- Take ownership of guests' privacy and belongings, while ensuring exceptional service
What’s in it for you:
- Paid Time Off
- Medical, Dental, and Vision Insurance, 401K
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and Educational Assistance for further development
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21